Privacy Policy

Privacy Policy

Effective Date: [4/3/2025]

Blackhawk Solutions LLC (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients and users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://www.blackhawksolution.com (the “Site”) and interact with us, including through SMS and other communication platforms.

This Privacy Policy is subject to change at any time, with or without notice. By using our Site or services, you agree to review this Privacy Policy periodically and remain informed about any updates.

1. Information We Collect

We may collect personal information directly from you or automatically through your use of our Site or services. This includes:

  • Identifiers: Name, email address, phone number, mailing address, IP address

  • Commercial Information: Services requested or purchased

  • Device & Usage Data: Browser type, device ID, referring/exit pages, date/time stamps

  • Communication Data: SMS messages (when applicable), call records, emails

  • Marketing Data: Preferences and interaction with our marketing materials

We do not currently collect sensitive personal information (e.g., social security numbers, health data), but may do so in the future with appropriate safeguards and notices.

Please note: All incoming and outgoing phone calls with our company may be recorded for quality assurance, training, and documentation purposes.

2. How We Use Information

We use the information we collect to:

  • Provide, manage, and improve our services

  • Communicate with you, including through SMS for customer care purposes

  • Send marketing or promotional materials (internally managed only)

  • Perform analytics to understand user behavior and preferences

  • Comply with legal and contractual obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Such as QuickBooks, Google, Microsoft, Amazon, Facebook (used solely for internal operations and data storage)

  • Communication Providers: Such as RingCentral, for SMS and call management

  • Legal Authorities: If required by law, subpoena, or legal process

SMS consent is not shared with third parties or affiliates for marketing purposes.

If this policy changes in the future regarding selling or sharing information for marketing, we will update this document and notify users accordingly.

4. Data Storage & Security

We utilize third-party, industry-standard platforms (e.g., Google, Microsoft, Amazon) to store and protect your information. These providers use encryption, access control, and other security protocols to ensure data integrity and confidentiality.

5. SMS Communication

We use SMS messaging primarily for customer service purposes. You may receive updates, reminders, or support-related messages.

Consent to receive SMS messages may be collected through:

  • Verbal confirmation

  • Digital forms and checkboxes

  • By initiating contact via our website or phone

Standard messaging rates may apply. You can opt-out of SMS at any time by replying STOP.

6. Your Rights and Choices

Depending on your location, you may have rights under privacy laws such as the CCPA (California) or GDPR (European Union), including:

  • The right to access or correct your data

  • The right to request deletion

  • The right to opt out of certain data uses

To exercise your rights, contact us at: support@blackhawksolution.com or call 561-528-3477.

7. Cookies and Tracking

We use cookies and limited tracking tools (e.g., Google Analytics, Facebook Pixel) to analyze traffic and improve user experience. You can control cookie preferences through your browser settings.

8. International Data Transfers

We may process information outside of your home country. We comply with applicable laws to safeguard such data transfers.

9. Links to Other Sites

Our website may contain links to other websites. We are not responsible for the privacy practices of such sites.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.”

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Blackhawk Solutions LLC
support@blackhawksolution.com
561-528-3477
2787 E Oakland Park Blvd STE 403, Ft. Lauderdale, FL 33306

Customer Testimonials

During the four years we have utilized the professional services of Black Hawk Solutions LLC, as The President and CEO of Rotelli Pizza & Pasta, INC, I have witnessed a great display and exceptional organizational skills, leadership ability, strong work ethic, compassion, and team as a Technology Support Company. Blackhawk Solutions is responsible for the success of our Corporate Offices Security Systems, Network Infrastructure, Compliance, Computer Systems, and any technical advice related to our entire team. They have also provided support to our Insurance Company with the same services. I am confident that Blackhawks attitude and skills would make this company a valuable contributor to your organization. Please do not to hesitate to contact me with any additional questions you may have.

Rotelli Pizza & Pasta, INC.

Joseph James Bilotti Jr.

“I am writing this testimonial to inform you and make a great recommendation. It is with great confidence that I recommend Noah Beckerman (Blackhawk Solutions LLC) as a qualified IT infrastructure Specialist. His company has acted as our MSP (Managed Service Provider), assisting our company for over 3 years. Noah is great, diligent with all tasks and responsibilities, and also has good rapport. As the sole representative of the IT Department, he fulfilled all duties beyond expectation. Noah took care of all the internet, hardware and software related matters for the company, while always keeping in mind the overhead for our needs. He is always ready to help. I believe that Blackhawk Solutions would be a huge asset to your organization. I can assure you of my experience that you will be very happy to have him in your organization.”

Medigap Healthcare

Sandy Harris - Financial Controller

“Noah and his team at Blackhawk has been taking care of all our IT needs for many years and has done an amazing job in keeping us up and running at all times. They started by building our website, and we ended using much more of his teams vast IT abilities and knowledge to help us with a plethora of other IT related work. They takes care of any issues that arise promptly, either remote or in person, to be sure that we have little or no down time. He has both maintained existing equipment and replaced outdated equipment & software as needed to serve all our needs. I strongly recommend Noah for any of your IT needs..”

Sports Casuals International

Allen Shukow - President

Blackhawk is FANTASTIC!! I know enough about Tech to really screw things up and not enough to fix it! Blackhawk came in diagnosed my problem(s), fixed them, and cleaned up my wires!!!! I would not hesitate to call them again!!!

Laura M.

- Yelp

Extremely knowledgeable and professional They went out of their way to make sure the job is done right! I'd use them again in a heartbeat.

Mark M.

- Yelp
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Phone:

(561) 528-3477

Ft. Lauderdale

2787 E Oakland Park Blvd, Suite 403, Ft Lauderdale, FL 33306

MARION

1113 N. Court Street,
Suite B Marion, IL 62959

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